Job Description

Temporary Women's Resident Manager

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Pasadena ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.

Under the direction of the Center Administrator, the temporary Residence Manager is responsible for the management of the women's residence facility and beneficiaries. As a team member in the Rehabilitation area, she promotes a climate for effective performance and learning through her attitudes, willingness to teach and learn and availability to beneficiaries and staff. Encouragement is given to the individual to continue to seek experience and training which will enhance her ability to work more effectively with beneficiaries.

Employee benefits offered include opportunity for career growth, paid time off, employee stores discounts, great work perks discounts, employee referral bonuses, medical, dental, and vision, health and fitness Fitbit Device, retirement plan, legal advice, pet insurance, AFLAC, and employee assistance program (EAP).

As our enthusiastic and hardworking temporary Resident Manager, you will be responsible for (but not limited to):

Beneficiary supervision:

• Ensure proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator for Program.
• Provide routine supervision of residence desk (where applicable), canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for reception desk, and appropriate safety requirements for cleaning supplies.
• Supervise inside and outside workers for special projects or repairs.
• Order needed supplies for proper operation of the residence.

Beneficiary supervision/other:

• Provide orientation of new beneficiaries and communicate all program and residence requirements.
• Assign rooms/beds including private rooms in accordance with set procedures. Conduct random locker checks as required by review standards, but not less than once per month.
• Monitor, facilitate, supervise beneficiary activities including prescription medications, house meetings and devotions, and adding items to Personal Property Statements.
• Provide short-term crisis counseling.
• Provide recreational programming for residents. Participate in all activities at the residence, maintaining open relationships with all beneficiaries.
• Supervise and/or administer Breathalyzer testing when requested by Program staff or when beneficiaries return to the residence.
• Oversee urine test specimen collection; ensure proper security procedures are followed including labeling and transport.
• Act as a role model for beneficiaries, both as a resident of the ARC and as an individual in recovery, via personal conduct, appearance and general behavior.
• Prepare and submit ARCC-210 forms in accordance with current policies as required.
• Make security rounds each evening before retiring.
• Ensure that fire drills in the residence are conducted and documented on a regular basis (minimum 2 times annually).
• Maintain good order and discipline without favoritism in accordance with ARCC policies.
• Discharge, when appropriate, those beneficiaries whose behavior warrants such a consequence.
• Help coordinate special events at the facility in cooperation with the Administrator for Program. These events include (but are not limited to) holiday events, retreats, intern dinners, and others as scheduled.
• Drive a Salvation Army passenger van as part of regular duties; this may include transporting beneficiaries to/from Work Therapy Units (WTU) including stores; outside meetings; Chapel, and other appointments.
• Maintain necessary records and statistics as directed.
• Coordinate vacation time with Administrator for Program in advance to ensure that coverage for all functions is provided.
• Know ARC Safety Regulations for the residence and ensure that staff and beneficiaries follow these requirements.
• Maintain confidentiality in accordance with established policies and laws to help maintain program integrity.
• Overtime. All overtime must have prior written approval of the Administrator for Program.
• Other duties as assigned by the Administrator for Program.

Minimum requirements:

• Must reside on-site in room designated for Residence Manager.
• High School graduate or equivalent.
• Program graduate with continuing involvement in a program of recovery is desirable, but not required.

• Ability to supervise beneficiaries as revealed by experience, training, and/or interview.
• Possession of 'Class B' Driver's License, if in California, with acceptable driving record. Ability to acquire the license within 45 days is acceptable.
• Integrity, resourcefulness, initiative and evidence of self-improvement.
• Demonstrate ability to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program as stated in the Mission Statement.
• No evidence of existing chemical dependency.
• If chemically dependent, shall be free of and have had at least one year free of any chemical abuse or dependency.

Facility management:

• Ensure proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator.
• Provide routine supervision of residence desk, canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for deskmen, and appropriate safety requirements for cleaning supplies.
• Supervise inside and outside workers for special projects or repairs.
• Order needed supplies for proper operation of the residence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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