The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This position is also responsible for the delivery of outstanding customer service and for developing and maintaining client relationships by recognizing referral opportunities for additional Retail products and other lines of business. This is an entry level position. Essential duties include providing customer account services such as receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier's checks, traveler's checks and savings bonds. The teller answers customer questions in person and/or on the telephone, records customer account transactions, cross-sells bank products, completes special customer requests, reconciles cash drawer, complies with bank operations and security procedures, maintains customer confidence and protects bank operations by keeping information confidential, improves teller job knowledge by attending training sessions, and contributes to customer service and bank success by welcoming related, different, and new requests. Qualifications include ability to handle sensitive confidential information, excellent mathematical aptitude, communication skills, strong interpersonal skills, and a high school diploma or GED. Experience in a cash handling role is preferred. Physical demands include dexterity, handling, hearing, lifting, sitting, standing, talking, walking, with moderate noise level and varying work hours based on scheduling/business need.
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