Part time/Full time Customer Service Representative Job at NEBRASKA MEDICAL MART II INC, York, NE

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  • NEBRASKA MEDICAL MART II INC
  • York, NE

Job Description

Job Description

Job Description

We are seeking a Part time/Full time Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Insurance knowledge preferred
Company Description

We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.

Company Description

We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.

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