Job Description

About Us:

At Gallagher’s, we believe in doing things the right way—because we care. Our motto, “Our customers know that Gallagher’s means quality, because at Gallagher’s, we care,” is more than just words—it’s our standard. We’re looking for an Office Coordinator who shares our commitment to excellence and is ready to help be a part of a team that delivers an outstanding customer experience every single day.

Company Description

Gallagher's Rug & Carpet Care is a locally owned-and-operated business located in the historic Central Eastside neighborhood of Portland, Oregon. We provide residential and commercial services including carpet cleaning, rug cleaning, upholstery cleaning, and preventative and repair services. Our commitment to superior service and customer satisfaction drives everything we do.

Position Overview:

As our Office Coordinator, you will work directly with the owner to be a part of a team that exemplifies world-class customer service. You’ll be responsible for the daily operations of the office, team coordination, and creating a welcoming and efficient environment for both staff and customers. This is a key role for someone who is dependable, trustworthy, and truly invested in the success of the team and the business.

Role Description:

This is a full-time on-site role for an Office Coordinator at Gallagher's Rug & Carpet Care located in the Portland, Oregon Metropolitan Area. The Office Coordinator will be responsible for handling day-to-day administrative tasks, conducting rug intakes, and providing excellent customer service.

Responsibilities:

• Collaborate one-on-one with the owner to build and maintain a high-performing, customer-focused team
• Oversee daily office operations, including scheduling, communications, and administrative tasks
• Foster a positive, professional, and caring workplace culture aligned with our core values
• Monitor and improve internal processes to ensure efficiency and excellence
• Maintain accurate records, reports, and other essential documentation
• Handle confidential information with discretion and integrity

Qualifications:

• Proven experience as an office coordinator/admin assistant
• Excellent communication, organizational, and interpersonal skills
• A proactive problem-solver with strong attention to detail
• High level of professionalism, dependability, and trustworthiness
• Strong computer and administrative skills (Google Docs, Sheets, scheduling tools, etc.)
• Passionate about providing exceptional customer service and supporting a purpose-driven business
• Experience with scheduling
• Ability to prioritize tasks and manage time effectively
• Strong Communication and Customer Service skills
• Administrative Assistance and Office Administration skills
• Experience in the cleaning or hospitality industry is a plus
• Strong attention to detail
• High school diploma or equivalent; associate's or bachelor's degree preferred

Why Join Us?

• A values-based, family-like work environment
• Opportunity to have a real impact on team development and customer satisfaction
• Work closely with leadership in a role that is truly appreciated and respected
• Competitive pay and potential for growth

If you take pride in your work, thrive in a leadership role, and are ready to be part of something meaningful, we’d love to hear from you.

Apply today and help us show the world what it means when we say, “At Gallagher’s, we care.”

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