Job Description
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Job Objective:
Provides excellent morning breakfast service for guests of L’Auberge Carmel each morning.
Key Areas of Accountability:
Ensures guest satisfaction in all Restaurant Service Operations.
Performs all Service procedures in an exemplary manner.
Adheres to department & Relais and Chateaux standards and the 5 C’s.
Ensures complete knowledge of food served each morning.
Communicates clearly and effectively with Charm and Courtesy.
Is familiar with and able to sell beverages and extra options.
Services courtyard or room service breakfast or bar menu as needed.
Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA requirements.
Maintains a teamwork orientation toward and among co-workers.
Responsible for a complete breakfast service, before and after service, as assigned.
Assist in the effort to ensure guests are greeted in a warm and timely manner.
Able to utilize the point of sales system effectively and accurately.
Coordinates and communicates with kitchen staff effectively.
Assists with coffee and water inventory as needed.
Picks up breakfast and kitchen supplies as directed/ needed.
Maintains impeccable standards of appearance and standards of silence.
Ensures restrooms are kept up to guest standards
Handles all equipment, china, glassware, etc. with care
Handles all aspects of food service including running food, setting silverware, clearing plates, resetting tables, offers beverage or coffee service.
Responsible for front and back station cleanliness
May be required to assist the front desk or bellman.
Demonstrates loyalty and trustworthiness to the entire Sorasea Hospitality.
Is familiar with and able to recommend other Sorasea properties.
Promote and maintain good working relationships with Sorasea Hospitality's counterparts.
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