Job Description

Goodwill TalentBridge is seeking an AV Tech (Media Services Technician) for a 3-6 month contract role supporting audiovisual and networking systems. This role involves installation, maintenance, troubleshooting, and technical support for AV and media technologies across meetings, events, and workspaces.

Key Responsibilities

• Install and maintain AV, computer, and networking equipment/solutions.
• Assist users with media technologies and troubleshoot issues.
• Deliver, set up, and return media and computer-based equipment for meetings and special events.
• Diagnose and resolve audiovisual, media, and related computer/networking issues.
• Provide support for networked projector systems and control systems.
• Support digital and streaming video solutions.
• Provide secondary technical/installation support for video conferencing and streaming production initiatives.
• Coordinate with customers and internal teams for scheduling and media needs.
• Ensure timely solutions, escalate critical issues, and document outcomes.
• Perform other related duties as assigned.

Qualifications

• Preferred: Bachelors degree in Communications, Computer Science, or related field (or equivalent experience).
• Working knowledge of network operations and IP protocols.
• Strong understanding of audio/video production, projection, lighting, staging, and video conferencing.
• Experience:
• 3+ years with IP protocols in routed networks (preferred).
• 2+ years supporting video conferencing and lecture capture (preferred).
• 2+ years microcomputer repair.
• 1+ year with digital media, graphic design software, and multimedia systems (preferred).
• Familiarity with mainstream software (Word, Excel, web browsers).
• Excellent interpersonal and communication skills with a customer service focus.

Physical Requirements

• Ability to lift up to 50 lbs, stoop, kneel, crawl, and use ladders.
• Ability to travel locally as needed.

Hours: 8:00AM-4:45 PM

Interested? Apply now or reach out for more details!

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