Job Description

Join the Division of Court Modernization (DCM)

New York State Office of Court Administration

The Division of Court Modernization (DCM) is dedicated to making court spaces more functional and accessible through human-centered design and innovative technology. Our mission is to ensure that all participants in the justice processjudges, attorneys, jurors, staff, and the publiccan fully engage in fair, efficient, and transparent proceedings. By integrating forward-thinking technology and design, DCM enhances both the quality and efficiency of justice services for millions of New Yorkers.

DCM leads statewide efforts in audiovisual (AV) and information technology (IT) integration , including structured wiring, audio and acoustic design, evidence presentation systems, videoconferencing, streaming, digital signage, and accessibility technologies. We are seeking talented, motivated professionals who are passionate about technology, communication, and public service. Candidates should have experience in areas such as technical training, documentation, audiovisual engineering, IT systems, logistics, or project management.

We are currently recruiting for the following roles:

Training, Documentation, and Marketing

This role requires extensive travel and is responsible for developing and delivering comprehensive technical training programs to audiences of varying sizes and technical proficiency. The position involves creating clear and engaging instructional materialsboth written and video-basedas well as documenting complex audiovisual and IT system installations.

Successful candidates will demonstrate the ability to translate technical concepts into accessible, user-friendly content and possess strong interpersonal skills for effectively engaging diverse groups, including judges, attorneys, and court staff. Flexibility is essential, as training sessions may be conducted both in person and virtually.

The role also requires exceptional attention to detail and a methodical approach to performing quality assurance (QA) testing of courtroom systems following deployment. The ideal candidate will actively gather and analyze user feedback to deliver customization and optimization of courtroom Evidence Presentation Systems (EPS), ensuring seamless integration and ease of use for all participants.

Deployment, Configuration, and Engineering of Audiovisual Solutions

This highly technical, hands-on role is responsible for the installation, configuration, and deployment of advanced audiovisual (AV) and information technology (IT) systems across court locations statewide. Key responsibilities include running and terminating audio, video, and network cabling; configuring and testing equipment such as mixers, amplifiers, microphones, speakers, networked cameras, and video distribution systems; and ensuring all components function reliably within integrated courtroom environments.

The position requires frequent travel to court facilities, the ability to lift up to 30 pounds, climb ladders up to 8 feet, and safely operate basic hand and power tools. Candidates must possess a solid understanding of networking principles, IP configuration, and AV signal flow, along with strong troubleshooting and problem-solving skills. The ideal candidate will take pride in precision, cable management, and the professional presentation of all system installations.

Support Services, System Monitoring, and Research & Development

This role is responsible for monitoring the performance and reliability of deployed audiovisual (AV) and IT systems, providing technical support, and conducting research on emerging technologies to enhance courtroom functionality. Core responsibilities include troubleshooting and resolving support tickets, performing system diagnostics, and maintaining performance dashboards. Candidates should have experience with system administration tools such as Active Directory (AD) and System Center Configuration Manager (SCCM), as well as familiarity with ticketing and asset management systems.

The ideal candidate will possess strong analytical and troubleshooting skills, particularly in diagnosing complex audio and video signal flow issues. Some travel to court locations will be required for emergency response, equipment replacement, and minor on-site repairs. Additional responsibilities may include equipment shipping, delivery, and asset tracking to ensure accurate inventory management and continuity of courtroom operations.

Whether your background is in project management, engineering, audiovisual technology, information technology, training, or customer service, DCM offers a dynamic environment where your expertise will contribute directly to meaningful improvements in New York States courts. Team members have the opportunity to work on high-impact projects that blend technology, accessibility, and design to modernize the justice experience statewide.

The New York State Unified Court System offers an excellent benefits package, including four weeks of paid vacation, generous sick leave, and comprehensive health insurance coverage. Join us and be part of a mission-driven team improving how justice is delivered across New York.

THE OFFICE OF COURT ADMINISTRATION DIVISION OF COURT MODERNIZATION IS RECRUITING FOR TWO (2) POSITIONS IN THE NETWORK SYSTEM SERIES. THE POSITIONS WILL BE FILLED IN ANY OF THESE TITLES AND WILL BE DEPENDENT ON THE QUALIFICATIONS AND EXPERIENCE OF THE APPLICANTS SELECTED.

LOCATION: OFFICE OF COURT ADMINISTRATION - DIVISION OF COURT MODERNIZATION

ALBANY

CLASSIFICATION: NON-COMPETITIVE/CONFIDENTIAL

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within the next six (6) months.

Number of open positions: 2

APPLICATION PROCEDURES: All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at a cover letter, preferred work location, and a resume by email to DCM-Recruit@nycourts.gov or by mail to:

Deanna Germano

Management Analyst

Office of Court Administration, Division of Court Modernization

500 Patroon Creek Blvd

Albany, NY 12206

APPLICATIONS MUST BE POSTMARKED OR RECEIVED BY: December 10, 2025

The New York State Unified Court System is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, gender (including pregnancy and gender identity or expression), national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Job Tags

Similar Jobs